As soon as the action plan is created in Step 4, those involved in its execution will be notified via email to begin developing the actions. In other words, after we truly understand what happened, it's time to take the necessary measures to resolve it.
Once an action has been carried out, you must access the system, insert the evidence, and finalize it. To do this, locate the pending task on your tasks screen, specifically in the Implementation tab:
When you click on the action, a window will open. You must enter the evidence information and, if necessary, attach supporting files. This step is mandatory for the action to be considered complete.
In the Evidence field*: Clearly and objectively describe what was done to execute the action. This field is mandatory.
Insert attachments: Click Insert attachments or simply drag the files to the indicated area. Attachments serve as visual or documentary proof of the executed action (photos, spreadsheets, reports, etc.).
After filling out the evidence field and attaching any files, click Save. The action will be registered as completed, and the system will automatically update the NCR's implementation percentage.
The next step is to define the deadline for the effectiveness evaluation and click Conclude to proceed to Step 6 - Effectiveness.
