The nonconformity details screen is where you can check specific information about a registered nonconformity, as well as view those responsible for its registration and approval, among other details.


To view the details of a nonconformity, follow the steps below:


  1. Access the nonconformity search screen and search for the nonconformity whose details you wish to view.  
  2. Upon clicking it, the system will open the nonconformity details screen.
    1. At the top of the screen, the system displays the nonconformity code and its details, showing the registration data. If the nonconformity was rejected at any point, the system will display the report history right below the nonconformity code: 
    2. If the nonconformity has immediate actions, the details of the corresponding plan will be displayed; 
    3. Immediately below, you can view the root cause identified for the nonconformity; 
    4. Next, the corrective actions will be available, along with their evidence;
    5. Finally, the effectiveness evaluation section, with the status and registered evidence;
    6. It is also possible to print the nonconformity report using the Print Report button.