The Nonconformities module allows for the registration of occurrences and nonconformities. This article will detail how to register a nonconformity within the module.
To begin a new registration, access the New Nonconformity menu:
Step 1 - Details
Fill in the fields below to register the nonconformity:
Description: Detail the identified nonconformity (maximum 3000 characters);
Occurrence date: Choose the date on which the nonconformity was identified;
Organizational units: Select the organizational unit related to the nonconformity;
Processes: Select the process affected by the nonconformity;
Origin: Choose the origin of the nonconformity. If you need to add a new origin, simply click on the field and select (+) Add new;
Insert attachments: If you have documents or other evidence related to the nonconformity, click the "Insert attachments" option to add the necessary files;
Notes: If there is any additional information that helps in understanding the nonconformity, fill in the Observations field (maximum 1100 characters);
Define responsible for each step: You must assign the individuals responsible for each step of the nonconformity. The steps include: Cause and Planning, Follow up implementation, Effectiveness.
Due Date: In the due date field, enter the completion date for the implementation of corrective actions.
After completing all fields, click the Next Step option:
Upon proceeding to the next step, the system will issue a notification that the nonconformity has been created and a notification has been sent to the responsible users to proceed to Step 2.
